Privacy Policy
Last updated: 27 October 2026
OP Consulting (“we”, “us”, “our”) provides marketing, technology, staffing and security consulting. This Privacy Policy explains how we collect, use, share and protect personal data when you visit our website, contact us, book a consultation, apply for a job or work with us.
We serve clients in India and worldwide. We follow India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and, where they apply to you, the EU and UK General Data Protection Regulation (GDPR) and other local privacy laws.
Who We Are
OP Consulting
Marine Lines, Mumbai, Maharashtra, India
Email: sales@opconsultingglobal.com
Phone: +91 80976 61152
We decide how and why your personal data is processed, so we are the “Data Fiduciary” under Indian law and the “controller” under the GDPR.
Information We Collect
- Enquiries: your name, email address, phone number, company, subject and message when you use our contact forms, email us, call us or message us on WhatsApp.
- Consultation bookings: your name, email address, phone number and appointment details when you book through Microsoft Bookings.
- Job applications: your name, contact details, the role you are interested in, your CV or resume and anything it contains (such as work history, education and skills), plus notes from any interviews.
- Clients and suppliers: business contact details, project communications, and contract and billing information.
- Website usage: technical data such as your IP address, browser, device type and the pages you visit, recorded in our server logs.
- Website analytics: through Google Analytics and Google Ads, the pages you view, the buttons you click (such as Book a Consultation, WhatsApp or phone), whether you start or successfully send a form, how far you scroll, your approximate location (country and city), your device and browser, and how you reached our website (for example a search engine, social media, another website or an ad campaign). This is recorded against a random identifier, not your name.
Please do not send us sensitive information, such as health or financial details or government ID numbers, unless we specifically ask for it for a lawful reason, for example a background check you have agreed to.
How We Use It
- To reply to your enquiry and prepare proposals
- To schedule and hold consultations
- To deliver our services and manage client engagements
- To review job applications for roles at OP Consulting and, through our staffing services, to match candidates with roles at our clients
- To issue invoices, keep accounts and meet our legal obligations
- To keep our website and systems secure and prevent fraud or misuse
- To understand how our website is used and improve it
- To measure which of our marketing channels and advertising campaigns lead to enquiries and bookings
We only send marketing emails with your consent, or to existing clients about similar services, and every message lets you opt out. We do not sell your personal data, and we do not make decisions about you based solely on automated processing.
Our Legal Basis
We process personal data on one or more of these grounds:
- Consent, which you give when you submit a form, book a consultation or apply for a job. You can withdraw it at any time.
- Contract, where we need the data to provide services you or your company have asked for.
- Legal obligation, for example tax, accounting and employment records.
- Legitimate interests (under the GDPR), such as running and securing our business, where these are not outweighed by your rights.
Under Indian law, we rely on your consent or on the “legitimate uses” the DPDP Act allows.
Job Applicants and Candidates
- We use your CV and details to assess your suitability for roles and to contact you about them.
- For placements with our clients, we only share your CV with a client employer after discussing the specific role with you and getting your agreement.
- Client employers who receive your details use them under their own privacy policies.
- We keep applications for up to 2 years so we can consider you for future roles, unless you ask us to delete them sooner.
Who We Share It With
We share personal data only when needed, and only what is needed:
- Service providers who help us run our business, such as website hosting, email and scheduling (including Microsoft Bookings)
- Google (Google Analytics, Google Tag Manager and Google Ads), which measures how our website is used and how our ads perform. When you send one of our enquiry forms while we run Google Ads campaigns, a one-way encrypted (hashed) copy of the email address and phone number you entered is shared with Google Ads, so Google can match the enquiry to an ad you clicked. Google cannot read the original details from this copy, and we never send your message or name.
- WhatsApp (Meta), if you choose to message us there
- Client employers, for candidates, with your agreement as described above
- Professional advisers, such as accountants, auditors and lawyers
- Government authorities, courts or law enforcement, when the law requires it
- A buyer or successor, if our business is merged, sold or restructured, under the same protections
Our service providers may only use your data to provide services to us and must keep it secure and confidential.
International Transfers
We are based in India and work with clients worldwide, and our service providers may store data in other countries. Your personal data may therefore be transferred to and processed in India and other countries whose privacy laws may differ from yours.
When we transfer personal data from the EU, UK or other regions with transfer rules, we use appropriate safeguards, such as Standard Contractual Clauses. We never transfer data to a country restricted by the Government of India.
How Long We Keep It
- Enquiries and bookings: up to 2 years after our last contact, unless you become a client
- Client and supplier records: for as long as tax, accounting and legal requirements apply, currently up to 8 years
- Job applications: up to 2 years, unless you ask us to delete them sooner
- Server logs: up to 1 year
- Website analytics: up to 14 months in Google Analytics
After that, we delete or anonymise the data.
How We Protect It
We use reasonable technical and organisational measures to protect personal data, including SSL encryption on our website, access controls and confidentiality obligations for our team and providers.
No system is completely secure. If a personal data breach is likely to affect you, we will inform you and the relevant authorities, such as the Data Protection Board of India, as the law requires.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your data, except what we must keep by law
- Withdraw consent at any time
- Object to or restrict certain processing, and receive your data in a portable format (GDPR)
- Nominate someone to exercise your rights if you die or become unable to (India)
- Complain to our Grievance Officer, and then to a regulator such as the Data Protection Board of India or your local data protection authority
To use any of these rights, email us at sales@opconsultingglobal.com. We may ask you to confirm your identity, and we will respond within one month.
Cookies, Children and Other Websites
Cookies: our website uses essential cookies, plus analytics and advertising cookies from Google that measure how the website is used and how our ads perform. See our Cookie Policy for the full list and how to opt out.
Children: our services are for businesses and professionals. We do not knowingly collect personal data from anyone under 18, and job applicants must be at least 18.
Other websites: links to services such as WhatsApp, Microsoft Bookings or LinkedIn take you to sites with their own privacy policies, which we do not control.
Changes to This Policy
We may update this policy from time to time. The date at the top shows the latest version, and if a change significantly affects how we use your data, we will tell you.
Grievance Officer and Contact
For any question, request or complaint about your personal data, contact our Grievance Officer:
Pushkar Apte
OP Consulting, Marine Lines, Mumbai, Maharashtra, India
Email: sales@opconsultingglobal.com
Phone: +91 80976 61152
We acknowledge complaints within 48 hours and aim to resolve them within one month.